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Care Coordinator

2 weeks ago

Singapore St. Andrew's Nursing Home (Henderson) Full time
Job Description:

This role supports and assists the nursing team and the medical social work team in administrative tasks, information gathering, form filling, fieldwork, and other ad hoc duties.


Key Responsibilities:
  • Orientate new residents and their NOKs to the nursing home.
  • Ensure residents settle well in the nursing home.
  • Casework (non-complex case).

Engagement and Assessment:

Establish rapport and build professional relationships with residents and significant others.


  • Identify and clarify the key issues to the problem situation and gather relevant information from residents and NOKs.
  • Conduct bio-psycho-social-spiritual assessments to identify severity and key risks and protective factors for intervention.
  • Engage residents, families, multi-disciplinary teams, and relevant stakeholders to gather holistic and relevant information.

Goal Setting and Intervention Plans:

Analyse and evaluate different courses of action, when appropriate with multi-disciplinary teams and relevant stakeholders.


  • Formulate appropriate strategies for action.
  • Conduct care planning and goal setting with residents based on standard guidelines and professional assessments.
  • Set clear contracts and goals with residents to engage them in sustaining efforts in problem-solving.

Case Review and Documentation:

Follow up and review care plans and provide recommendations to modify care plans where necessary.


  • Evaluate the process as well as the outcome objectively and recommend future improvements.
  • Provide documentation and timely updates of assessments and interventions to be used by multi-disciplinary professionals.

Additional Duties:

The staff will undertake projects relevant to the post, as requested by HOD or ED.