Operations Director for Restaurants

7 days ago


Singapore JAPAN FOODS ENTERPRISES PTE. LTD. Full time
Overview

JAPAN FOODS ENTERPRISES PTE. LTD. is seeking a seasoned Operations Director to oversee the management of our restaurants. With a strong background in hospitality and leadership, this individual will drive guest satisfaction, maintain high service standards, and ensure compliance with relevant regulations.

About You

To excel in this role, you should possess a Bachelor's degree in hospitality, business administration or a relevant field. A minimum of 10 years of experience in General Management of an established group chain is required. Your exceptional interpersonal and leadership abilities will enable you to lead, motivate, and provide effective leadership to the management team.

Key Responsibilities

  • Lead the management team to achieve strategic goals in expanding business opportunities, customer satisfaction, and staff engagement.
  • Direct and manage the restaurant's profit & loss to ensure key performance indicators (KPIs) are achieved.
  • Drive guest satisfaction through consistent reviews of patron feedback, effective communication, and institutionalizing a culture of accountability and continuous improvement.
  • Ensure compliance with relevant regulations and the company's standards.

Requirements

  • A Bachelor's degree in hospitality, business administration or a relevant field.
  • No less than 10 years of relevant experience in General Management of an established group chain.
  • Exceptional interpersonal and leadership abilities.
  • Ability to translate documents from English to Japanese or vice versa.
  • Liaise with Japanese-speaking stakeholders in Japan and directors.

Salary Range

We offer a competitive salary range of SGD 120,000 - SGD 180,000 per annum, commensurate with experience.

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