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Head of Technology Center Strategy

1 week ago

Singapore BENEO ASIA PACIFIC PTE. LTD. Full time

Our ideal candidate will have a strong background in food science and a minimum of 5-7 years of relevant work experience.

The selected professional will be responsible for developing and implementing technology center strategy for the ASPAC region, leading regional staff, allocating service requests, and overseeing daily operations of the ASPAC applications center.

  • Tech Center Strategy: Develop and implement tech center strategy that aligns with company goals and objectives.
  • Staff Leadership: Coach and motivate regional staff to achieve high levels of performance and engagement.
  • Service Request Allocation: Allocate service requests effectively to ensure seamless execution and quality delivery.
  • Daily Operations: Oversee daily operations of the ASPAC applications center, guaranteeing efficiency and effectiveness.
  • Global Account Support: Develop technical service plans for global accounts and customers, addressing their unique needs and requirements.
  • Customer Inquiry Response: Provide timely and accurate technical information and advice to customer inquiries, building trust and loyalty.
  • Collaboration Opportunities: Identify opportunities for collaborations with other laboratories and institutions, driving mutual growth and advancement.
  • Reporting: Present regular updates on activities and progress to management, ensuring transparency and accountability.
  • Process Improvement: Continuously monitor work methods and processes, implementing quality improvements to enhance overall performance.

Requirements:

  • Masters Degree or Equivalent: A degree in food science or a related field is required.
  • Work Experience: Minimum 5-7 years of relevant work experience in the food industry.
  • Food Ingredient Knowledge: Strong knowledge of food ingredients and their applications is essential.
  • English Proficiency: Proficiency in verbal and written English is necessary for effective communication.