Medical Support Professional

16 hours ago


Singapore KIDS MEDICAL SPECIALISTS PTE. LTD. Full time

We are seeking a highly skilled and organized Medical Support Professional to join our team at KIDS MEDICAL SPECIALISTS PTE. LTD.

Job Summary

The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the day-to-day operations of our pediatric clinic.

We offer a competitive salary of SGD 3,200 per month, depending on experience.

About the Role

As a Medical Support Professional, you will be the first point of contact for patients, parents, and healthcare providers. Your primary responsibilities will include:

  • Greeting and directing patients and visitors to designated areas
  • Managing phone calls, emails, and other communication channels in a professional and efficient manner
  • Recording and relaying messages, as well as administering registration and scheduling appointments
  • Handling billing, refunds, and credits, as well as generating and collecting payments
  • Maintaining a clean and hygienic environment, adhering to strict health and safety standards

You will work closely with our clinical team to ensure seamless communication and coordination. This is an excellent opportunity to develop your skills and contribute to the success of our clinic.

Requirements

To be successful in this role, you will need:

  • A fresh diploma or GCE 'O' Level equivalent, with a minimum of 2 years' experience in administration, customer service, or receptionist roles
  • Excellent interpersonal and communication skills, with the ability to speak Mandarin fluently
  • A positive attitude, strong work ethic, and commitment to delivering exceptional customer service
  • Proficiency in MS Office and ability to multitask effectively
  • A willingness to commit to working Saturdays and contributing to the growth of our clinic
Benefits

We offer a range of benefits, including:

  • Competitive salary and bonus structure
  • Ongoing training and professional development opportunities
  • Comprehensive medical and insurance coverage
  • Relaxed work environment with a passionate and dedicated team
Working Conditions

This is a full-time position, with a 5.5-day workweek. You will be based at Thomson Plaza, a vibrant and bustling location in the heart of Singapore.

Please note that we are an equal opportunities employer, committed to diversity and inclusion.



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