Community Manager
3 weeks ago
Job Title: Community Manager (Customer Experience)
About the RoleWe are seeking a highly skilled and experienced Community Manager to join our team at JUSTCO (SINGAPORE) PTE. LTD.
As a Community Manager, you will be responsible for providing exceptional customer service to our members, visitors, and guests. This includes greeting and managing entry access, conducting centre tours, and responding to queries and requests.
Key Responsibilities- Greeting and managing entry access of JustCo members, visitors, guests; conducting centre tours
- Responding to products & offerings, service-related queries/requests from members, visitors/guests over various channels
- Assist with JustCo members move in, move out experiences (e.g., setting up a studio, handling necessary studio reinstatement works)
- Assisting in the day-to-day operations of JustCo centre(s) to ensure it is usage ready for JustCo members, visitors and guests
- Administrative work required for seamless centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating centre and member records/transactions)
- Assisting with and/or participating in members events and any other JustCo Community related/driven initiatives
Requirements:
- Prior experience in serviced office or hospitality industry an advantage
- Good in English
- Friendly, cheerful, energetic, and empathetic
- Strong communication and interpersonal skills
- Proficient in MS Office
- Team player with ability to work independently
At JUSTCO (SINGAPORE) PTE. LTD., we believe work should be energizing and fulfilling. Our company values growth and offers endless possibilities to develop your career and yourself.
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