Financial Service Representative

2 weeks ago

Singapore beBeeCustomeroriented Full time $4,000 - $6,000

Job Title: Financial Service Representative

About the Role
  • This is an exciting opportunity to work in a fast-paced financial environment.
  • A financial service representative will be responsible for handling customer transactions, answering inquiries, and delivering excellent customer service standards.
The Job

We are seeking a highly adaptable individual who can handle over-the-counter transactions efficiently and accurately.

  • Handle customer transactions, including deposits, withdrawals, and account inquiries.
  • Assist customers with their enquiries and provide solutions to their queries.
  • Prospect and introduce customers to relevant banking services.
  • Educate customers on the use of digital banking platforms.
  • Manage customer wait times and service levels.
  • Resolve customer complaints in a professional manner.
Key Responsibilities
  • Perform banking activities in accordance with regulatory requirements.
  • Maintain customer confidentiality and protect bank operations by keeping information secure.
  • Contribute to team effort by accomplishing related results.
The Ideal Candidate
  • Highly adaptable and able to deal with ambiguity.
  • Experience in delivering excellent customer journeys and digital features.
  • Ability to adapt to the use of data to drive productivity and performance.

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