Senior Associate, Quality Management Transformation Specialist

4 days ago


Singapore NTUC Health Full time

About NTUC Health

NTUC Health is a social enterprise that provides quality and affordable health and eldercare services to families and their dependents. Our mission is to make a difference in the community by continuously exploring and expanding our services.

Job Summary:

We are seeking a Senior Associate, Quality Management Transformation Specialist to perform data quality analysis, raise awareness, and establish standards at our Active Ageing Centres.

Key Responsibilities:

  • Collect, process, and analyze large data sets to support decision-making in AAC operations.
  • Use statistical tools to explore and analyze data, identifying patterns, relationships, and trends.
  • Prepare reports and presentations to communicate progress, insights, and findings from the data to stakeholders.
  • Collaborate with other departments to drive digital transformation.
  • Design methodology for compliance checks and conduct reviews of documentation.
  • Organize internal audits and coordinate external audits on AACs.
  • Raise awareness on quality through various channels.
  • Work with Centre's-In-Charge to understand ground issues and concerns.

Requirements:

  • Degree/Diploma in a relevant discipline.
  • Background in quality management, data analysis, and/or service excellence programmes.
  • Competency in data quality analysis.

Salary Range: $80,000 - $100,000 per annum (dependent on experience)

About This Role:

This role requires a detail-oriented individual with strong analytical and organizational skills. The ideal candidate will have a passion for working with seniors and partners, as well as excellent communication skills.



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