Fashion Operations Coordinator
1 week ago
Company Overview: At BUZZHOUR, we are passionate about revolutionizing the fashion industry with our multi-designer platform.
Salary: This role offers a competitive salary of $25,000 per annum, commensurate with experience.
Job Description:
We are seeking an enthusiastic and organized Fashion Operations Coordinator to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our studio, ensuring efficient workflow and high-quality customer experience.
Key Responsibilities:
- Operations and Admin Support: Assist in managing end-to-end sales and order processes, including inventory management at the studio, online and offline order fulfillment, and follow-ups.
- Vendor Coordination: Manage relationships with international vendors to ensure timely delivery of products and closely follow up on customer inquiries.
- Inventory and Invoice: Maintain accurate inventory records of stocks at the studio via established processes, create invoices for goods sold/ordered, and prepare month-end invoices for international vendors.
- Packing & Logistic Movements: Coordinate with the E-commerce Manager to arrange timely delivery of studio and online orders received in Singapore.
- Customer Service Support: Address order inquiries, returns, and feedback, striving to improve the customer experience. Promptly respond to customer inquiries on WhatsApp and handle customers at the studio.
- Offline Event Support: Work closely with the founder on event organization, oversee setup and full execution of offline pop-ups in Singapore and the region.
Required Skills and Qualifications:
- Strong understanding of the Indian fashion landscape
- Excellent teamwork and organizational skills
- Passion for delivering exceptional customer service
- Familiarity with Canva, Photoshop, and proficiency in computer skills (word, excel, power point)
Benefits: This role offers a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
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