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Service Delivery Expert
3 weeks ago
Service Delivery Expert
We are seeking a skilled professional to provide top-notch service and support for our home kitchen products.
As a Service Delivery Expert, you will be responsible for delivering exceptional customer service, troubleshooting, maintenance, and installation of our products at customer locations. You will work closely with customers to understand their needs and provide solutions that meet their expectations.
You will also be responsible for maintaining sufficient spare parts in your vehicle for service jobs, conducting basic user training for customers, preparing and explaining service reports to customers after each visit, and representing the company in a professional manner as a frontline staff member.
Additionally, you will work together with internal and external team members to ensure seamless execution of service tasks and follow up on outstanding service issues promptly.
Key Responsibilities:
- Troubleshoot and resolve mechanical and electrical issues
- Conduct basic user training for customers
- Maintain sufficient spare parts in your vehicle for service jobs
- Prepare and explain service reports to customers
- Represent the company in a professional manner
Benefits:
- A competitive salary package
- The opportunity to work with a leading brand in the industry
- A dynamic and supportive work environment
- Ongoing training and development opportunities
If you are a motivated and experienced professional who is passionate about delivering exceptional results, please submit your application by clicking the APPLY button below.
