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Unit Handover Specialist
1 week ago
Strata Management Customer Service Executive Opportunity
About the JobWe're seeking a skilled Strata Management Customer Service Executive to join our team and contribute to the delivery of exceptional property and facilities management services.
As a key member of our team, you'll be responsible for ensuring a seamless experience for property owners during both unit handover and defects management.
Key responsibilities include conducting detailed inspections of units before handover, identifying defects, and working closely with contractors to ensure prompt resolution.
You'll also coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors.
Additionally, you'll act as the liaison between owners and contractors, ensuring timely defect resolutions.
Requirements:
We're looking for someone who's experienced in unit handover and defects management, with 2 years of relevant experience. You should have a strong communicator with a customer-first mindset, able to navigate complex situations with ease.
A highly organized and detail-oriented individual capable of managing multiple tasks and timelines is also essential.
