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Communication Manager

1 week ago

Singapore SMRT Corporation, Ltd. Full time

As a Communication Manager at SMRT Corporation, Ltd., you will play a vital role in enhancing the visibility of our organization across various media platforms.

We are looking for individuals with an extensive interest and passion in making a difference in the lives of our customers to join us in this fast-paced environment.

The successful candidate will be part of the Communication team for the North-South & East-West Line Operations Control Centre, responsible for developing communication plans to inform the public via audio and visual means.

  • Develop and implement effective communication strategies to address customer queries and concerns.
  • Maintain social media presence and identify trends and potential issues.
  • Collaborate with external agencies to provide situation updates and alternatives to enhance commuters' travel experience.

Key qualifications include:

  • Diploma in any discipline.
  • Able to converse and make public train announcements in both English and Mandarin effectively.
  • Good interpersonal and communication skills, with the ability to work independently and as part of a team.
  • Highly motivated and able to work under pressure.