Customer Experience Ambassador

2 weeks ago


Singapore beBeeAmbassador Full time $2,300 - $2,600
Job Title: Customer Experience Ambassador
Overview:
As a customer experience ambassador, you will play a pivotal role in delivering exceptional customer experiences across various touchpoints. Your primary objective will be to provide personalized support and guidance to customers, ensuring they have a seamless and enjoyable experience with our brand.
Key Responsibilities:
  • Assist customers in creating identification documents
  • Guide customers through the process of downloading and utilizing our mobile application
  • Provide training on how to effectively navigate our application
  • Support customers in managing their microsite accounts
  • Facilitate the use of Q matic systems for issuing Q
  • Assist customers with SIM exchange and router transactions
  • Help customers with prepaid top-ups and other queries

Required Skills and Qualifications:
  • Excellent verbal and written communication skills
  • Strong interpersonal and cross-cultural communication skills
  • Ability to work effectively in a team environment
  • High level of adaptability and flexibility
  • Passion for delivering exceptional customer experiences

Benefits:

We offer a competitive compensation package and opportunities for growth and development.


How to Apply:

If you are a motivated and customer-focused individual looking to make a meaningful impact, please submit your resume and cover letter to us.



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