
Chief Network Operations Officer
1 week ago
Job Title: Chief Network Operations Officer
We are seeking a highly skilled and experienced individual to fill the position of Chief Network Operations Officer. This role will be responsible for overseeing the day-to-day operations of our submarine cable network and cable landing station, ensuring that all systems are running smoothly and efficiently.
Key Responsibilities:
- Monitor and maintain the operational integrity of the submarine cable network and cable landing station
- Detect and respond to anomalies, outages, and performance issues in a timely manner
- Analyze alarms and implement preventative measures to minimize downtime
- Collaborate with cross-functional teams to troubleshoot and resolve complex network and landing station issues
- Provide technical support to customers and manage co-location services
- Maintain accurate records of events, incidents, and actions, and update standard operating procedures as needed
To be considered for this role, you must have:
- 3-5 years of experience working with a telecommunication service provider or major transmission equipment vendor
- Prior experience in Submarine Cable Landing Station, NOC environment and/or optical transmission is highly desirable
- Graduate or Diploma in Telecommunications/Electrical Engineering, relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus
- Strong understanding of submarine cable systems, networking principles, and telecommunications technologies
- Familiarity with network and landing station monitoring tools, protocols, and technologies used in NOC and CLS environments
- Excellent troubleshooting skills with ability to diagnose, communicate, and resolve complex network and landing station issues efficiently
- Effective written and verbal communication skills, especially during high-stress situations
The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, and a passion for delivering exceptional customer experiences.
Our Ideal Candidate Will Have:
- Troubleshooting skills
- Change Management expertise
- CCNA certification
- Reliability skills
- FOCAL skills
- Access Control expertise
- Vendor Management skills
- Compliance knowledge
- Networking skills
- Telecommunications expertise
- Ethernet skills
- SDH skills
- Cabling skills
- Incident Management skills
- Technical Support skills
Benefits
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
About Us
We are a dynamic organization dedicated to delivering exceptional customer experiences through innovative solutions and top-notch service.
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