Care Coordinator
5 days ago
As a Care Concierge, you will be responsible for ensuring a seamless onboarding experience for nursing home residents. This involves conducting pre-admission counselling sessions, engaging with caregivers and residents, and addressing any concerns that may arise. You will also be responsible for developing and maintaining touchpoints for the resident journey, assisting in measuring and monitoring customer satisfaction, and providing inputs during team meetings on service gaps.
Requirements:
- Recognized diploma or degree
- At least two years of work experience, preferably requiring interaction with a diversity of people
- Knowledge of geriatrics or experience caring for the elderly
- People-oriented, willing to work the ground
What We Offer:
- Opportunity to work with a diverse group of residents and caregivers
- Chance to develop and implement service excellence initiatives
- Collaborative and dynamic work environment
About Us:
NTUC Health Co-operative Limited is a leading provider of health and eldercare services in Singapore. We are committed to delivering high-quality care to our residents and their families.
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