Senior Product Enhancement Expert

1 week ago

Singapore beBeeSpecialist Full time $90,000 - $120,000
Expert Solutions Specialist

This role involves acting as a bridge between customers, sales teams, and internal stakeholders.

The ideal candidate will leverage new technologies to identify opportunities for process improvement or redesign.

  • Analyze product designs and manufacturing processes to find areas for enhancement.
  • Collaborate with suppliers and partners to source innovative materials, components, or technologies that boost product performance while reducing costs.
  • Support cross-functional teams in developing, testing, and validating prototypes, as well as implementing process changes.
  • Collect and analyze data to evaluate the impact of new solutions on productivity, efficiency, and customer satisfaction.
  • Accurately document technical findings, process modifications, and solution proposals.
  • Participate in meetings with suppliers, customers, and internal teams to communicate progress and share insights.
  • Stay informed on industry trends, emerging technologies, and competitor products to contribute innovative ideas.
  • Provide technical support by understanding customer requirements and delivering effective solutions.
  • Collaborate with the sales team to conduct technical demonstrations, prepare proposals, and deliver product presentations.
  • Identify potential products to meet customer needs and contribute to expanding the company's product portfolio.
  • Develop strong relationships with suppliers through regular communication and joint visits.
  • Engage directly with customers to understand their applications and recommend suitable products.
  • Research and evaluate suppliers or brands that align with the company's product strategy.
  • Travel within the designated region to meet customers, attend industry events, and build a strong regional presence.
  • Deliver on-site technical support and training as required.

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