Clinical Informatics Implementation Specialist
2 months ago
At Parkway Pantai Limited, we are seeking a highly skilled Clinical Informatics Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for the successful adoption of our electronic hospital management and electronic hospital records software.
Key Responsibilities:
- Design, configure, test, train, implement, and support the use of our EHR software.
- Interact directly with users to analyze and document their workflow requirements.
- Prepare recommendations and alternatives to improve hospital operations and workflows.
- Create customized training curriculum to train users on the effective use of our EHR software.
- Provide regular status updates to project managers for all assigned tasks.
- Develop policies and procedures in support of clinical applications, ensuring best practice models for service delivery.
- Lead and support teams to develop clinical data/documentation and workflow standardization.
- Act as a change agent/escalation point for clinical issues and constraints in the identification, development, planning, and implementation of clinical systems.
- Oversee and manage the prioritizing of functional change requests, reporting, and monitoring of issues, and implementation of communication strategies.
- Develop and supervise system end-to-end testing scenarios, conduct/oversee the End-Users User Acceptance Testing (UAT), and develop and supervise end-users training schedules and materials.
- Provision of support, and identifying opportunities for innovation and deployment of new clinical information technologies and systems.
Requirements:
- Previous experience with hospital workflows.
- Experience with IT system analysis/documentation, end-user training/support, and system testing.
- Experience with EMR/EHR system assisting with system implementation and support required.
- Proficiency in Microsoft Teams, Office, and Outlook.
- Experience working with computer networks and software development preferred.
- At least 3 years of working experience in a clinical setting.
- Experience in software development or testing.
- Diploma or Degree in a healthcare discipline (nursing, allied health, medicine) preferably with experience in implementation of IT systems; or IT Bachelor's Degree or equivalent from a recognized/accredited institution.
- PMP (Project Management Professional) or CITPM (Certified IT Project Management) (Preferred).
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