Expert Analyst Lead

3 days ago


Singapore SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. Full time
Job Overview

SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. is seeking an experienced Expert Analyst Lead to join our team. This role requires a skilled professional who can provide high-level estimates and schedules for service requests, incidents, and change requests. The successful candidate will also be responsible for gathering business requirements, participating in workshops, and assisting the support team with technical and functional aspects.

About the Role

This is a challenging opportunity for a seasoned analyst to take on a leadership position and contribute to the growth and success of our organization. As an Expert Analyst Lead, you will be responsible for proposing and guiding performance improvement initiatives, liaising with the support team on critical issues, and reviewing project implementation plans. You will also need to collaborate with stakeholders to ensure effective communication and resolution of complex problems.

Required Skills and Qualifications

To be successful in this role, you will need to possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You should have experience working in a fast-paced environment and be able to prioritize tasks effectively. Additionally, you should have knowledge of ITIL and be familiar with operational risk management concepts.

Benefits

Synechron Technologies Singapore PTE. LTD. offers a competitive salary package, including a base salary of SGD $10,500 per month, plus benefits such as medical insurance, retirement plan, and paid time off. We also offer opportunities for career growth and professional development.

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