Senior Community Programme Manager

12 hours ago

Singapore beBeeProgramme Full time

We are seeking an experienced leader to join our team as a Programme Manager. The successful candidate will be responsible for managing the daily operations of our centre, leading our programme and overseeing our staff.

Responsibilities:

  • A) Management Role

    • Staff Management - Recruit, manage, deploy and develop centre staff

    • Management Reporting – Provide timely reports to senior management

  • B) Programme Planning

    • Community Outreach - Develop community outreach plans and educate seniors about our programme

    • Relationship Management - Develop strategies for asset mapping, fortify existing relationships; identify new community partners, engage and build relationship to garner their support to serve the seniors

    • Volunteer Management - Oversee, recruit, train and develop volunteer management plans

  • C) Centre Operations

    • Key Performance Indicators – Maintain close monitoring of KPIs, implement measures to manage volunteers and seniors recruitment, retention and participation data at stipulated timeframe

    • Serving Seniors – Formulate customized guidelines to serve the needs of the seniors; take lead in handling challenging service users

    • Community Outreach – Guided by the master community outreach plan, take lead in implementation, review and evaluation of the plan

    • Relationship Management - Take lead in engaging internal and external stakeholders, build effective and sustainable partnerships with them to serve the needs of the seniors

    • Programmes and Activities - Lead in regular reviews, planning, implementation and evaluation of programmes

    • Recruitment of Members - Plan promotion and advertisement of AAC programme to seniors in designate blocks on a regular basis

    • Volunteer Management - Identify suitable volunteer roles to engage clients or from external individuals to contribute in

    • Financial Reporting - Adherence to planned budget, checks and controls and prepare reports in a timely manner

  • D) Other Duties

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