Derivatives Trading Support Specialist
2 days ago
About the Role:
As a key member of our global team, you will be responsible for providing expert support to clients across various markets.
Job Overview:
We are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong background in Linux OS, derivatives exchanges, and IT service management.
Key Responsibilities:
- Respond promptly to client inquiries and resolve complex issues related to trading strategies.
- Troubleshoot and resolve issues with exchange connectivity, trading applications, and public/private cloud infrastructure.
- Collaborate with engineers to provide seamless 24-hour customer support by liaising with overseas offices.
- Analyze complex order and trade histories to identify potential issues.
- Coordinate deployment and configuration of trading applications for new customers.
Requirements:
- Degree in Computer Science, Engineering, or related field.
- Experience with Linux OS, derivatives exchanges (CME, EUREX, ICE, ASX, SGX, OSE), and IT service management.
- Familiarity with relational databases, SQL, bash/perl scripting, and exposure to cloud providers like AWS.
- Basic skills with tools like telnet, tcpdump, or ncat.
What We Offer:
- A competitive salary of SGD 60,000 - 80,000 per annum, depending on experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
Please submit your application to us directly. We regret only shortlisted candidates will be notified.
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