Derivatives Support Specialist
1 week ago
Overview
We are seeking an experienced Application Support Specialist to join our team at Trust Recruit Pte. Ltd.
Job Description
The ideal candidate will have a strong background in computer science and engineering, with expertise in Linux OS, server applications, and command line tools. Experience with global derivatives exchanges, exchange protocols, and cloud providers is also essential.
Responsibilities
- Provide prompt and effective support to clients across the globe, resolving issues related to trading strategies and exchange connectivity.
- Collaborate with software and infrastructure engineers to troubleshoot complex problems and implement solutions.
- Assist customers with order entry, risk management, and exchange connectivity issues, ensuring seamless 24-hour customer support.
- Analyze complex order and trade histories, identifying areas for improvement and implementing changes as needed.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field.
- At least 3 years of experience in application support, preferably in a financial services environment.
- Expertise in Linux OS, Linux-based server applications, and command line tools (grep, sed, awk).
- Familiarity with global derivatives exchanges (CME, EUREX, ICE, ASX, SGX, OSE) and exchange protocols (OmNet, ITCH/OUCH, FIX).
- Basic skills with tools like telnet, tcpdump, or ncat.
- Knowledge of relational databases, SQL, bash or perl scripting, and exposure to cloud providers like AWS.
Compensation
The estimated salary for this position is $80,000 - $110,000 per annum, depending on experience.
About Us
Trust Recruit Pte. Ltd. is a leading recruitment agency specializing in finance and technology professionals. We are committed to providing excellent service to our clients and candidates alike.
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