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Product Strategy Specialist
3 weeks ago
We are seeking an experienced Product Strategy Specialist, to lead the creation of exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
The ideal candidate will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).
Job DescriptionThe Product Strategy Specialist will oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services.
In this role, you will collaborate closely with VIP sales, institutional teams, and cross-functional groups to drive business growth and deliver exceptional customer experiences.
Key Responsibilities:
- Develop and execute a comprehensive product strategy for the VIP product line, aligned with OKX's overall business objectives.
- Lead the design and implementation of VIP benefits systems, personalized campaigns, and exclusive offerings that meet the unique needs of high-net-worth individuals and institutional clients.
- Collaborate with cross-functional teams to optimize system functionalities, improve customer retention, and enhance platform AUM.
- Work closely with VIP sales teams to develop targeted sales strategies and tactics that drive revenue growth.
- Conduct market research and analysis to identify trends, opportunities, and challenges in the VIP market.
Requirements:
- Proven experience in product strategy, product management, or a related field, with a focus on VIP or high-end consumer markets.
- Strong understanding of VIP client needs, preferences, and behaviors.
- Excellent communication, interpersonal, and project management skills.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
Benefits:
- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) matching program.
- Generous paid time off policy.
- Opportunities for professional growth and development.
Other Opportunities:
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
- Flexible work arrangements, including remote work options.