Director of Digital Connectivity

3 days ago

Singapore beBeeNetwork Full time $120,000 - $180,000
Job Summary

Hiring: Director of Network, Infrastructure & Operations. Make a meaningful impact in this leadership opportunity within a technology-driven organization delivering network infrastructure and connectivity services.

This role involves leading operational stability and service continuity across mission-critical platforms. As the Lead of Technical Operations, you will be responsible for managing service performance, leading network incident response, and overseeing technical teams across diverse domains such as IP networks, cloud, transport, and security.

Key Responsibilities
  • Manage a technically diverse team responsible for infrastructure performance, operational support, and real-time service assurance.
  • Own incident response and fault resolution processes, ensuring rapid recovery and root cause elimination with full compliance to Service Level Agreements (SLAs).
  • Act as the primary escalation contact for critical technical disruptions; maintain availability for high-priority events 24/7.
  • Drive improvement by using data and diagnostics to spot trends, mitigate recurring issues, and implement changes that enhance network reliability.
  • Oversee change management by collaborating on planned upgrades, deployments, and transitions to minimize risk and optimize platform health.
  • Vendor & Partner Oversight: Coordinate third-party support and maintenance activities, ensuring operational standards are consistently met.
About You
  • An Experienced Leader: You have more than 10 years of experience and bring minimum 6 years in senior roles within technical operations or network infrastructure management, preferably in telco, ISP, or mission-critical enterprise environments.
  • Technically Grounded: Solid grounding in IP networking, fibre infrastructure, optical transport systems (e.g., DWDM), and enterprise connectivity technologies (Metro-E, VPNs).
  • Cloud & Security Aware: Working knowledge of public/hybrid cloud infrastructure, platform diversity (Windows, Linux, VMware), and enterprise-grade cybersecurity tools (firewalls, IDS/IPS, VPNs, etc.).
  • Tool-Savvy: Familiar with network monitoring platforms (NMS/OSS) and fault management systems used in 24/7 operations environments.
  • Crisis-Ready: Calm under pressure, decisive in emergencies, and quick to mobilize resources for resolution and recovery.
Why Consider This Role?
  • Lead a high-performing team and own the end-to-end delivery of critical technical services.
  • Shape the systems and standards that will support digital infrastructure and secure connectivity for years to come.

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