
Healthcare Operations Assistant
1 week ago
The Healthcare Operations Assistant is a vital member of our healthcare facility's support team. This role plays a crucial part in maintaining the smooth operation of our clinic, ensuring that patients receive high-quality care and services.
Job Responsibilities- Patient Registration and Scheduling
- Registration of new patients, including verifying personal details and medical history.
- Scheduling appointments and tests for patients, taking into account their availability and medical requirements.
- Meds and Supplies Management
- Dispensing medication to patients as prescribed by doctors, following established protocols for safe handling and administration.
- Performing regular stock checks on medication and supplies, reporting any discrepancies or issues to management.
- Administrative Support
- Providing administrative assistance, such as filing patient records, processing insurance claims, and scanning documents.
- Facilitating communication between medical staff and healthcare providers, ensuring seamless collaboration and information exchange.
- Financial Transactions
- Handling patient payments and hospital bills, ensuring accurate financial transactions and minimizing errors.
- Excellent multitasking skills to handle multiple tasks simultaneously.
- Proficiency in Microsoft Office applications, with strong organizational and time-management skills.
- Strong literacy skills, with the ability to understand and communicate complex medical concepts.
- Basic housekeeping and inventory management skills to maintain a clean and organized workspace.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing competing demands.
- Previous experience working in healthcare, preferably in a clinical setting.
- Ability to provide exceptional customer service, responding promptly to patient inquiries and resolving issues efficiently.
Why You'll Love Working Here:
Our dynamic team values diversity, inclusivity, and teamwork. As a Healthcare Operations Assistant, you will have opportunities to grow professionally, develop your skills, and make a meaningful contribution to our healthcare community.
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