Senior Manager
2 weeks ago
We are seeking a highly skilled and experienced Senior Manager (Medical Office) to join our team at the Civil Aviation Authority of Singapore. The successful candidate will be responsible for providing effective managerial and staff functions in the Civil Aviation Medical Board (CAMB) of the CAAS.
Key Responsibilities:- Operations Management: Organize and manage work processes, including collaboration with external staff, to meet operational standards, expectations, and goals. Manage rosters for Medical Assessors to ensure that all medical certification and clearance boards are conducted according to monthly and annual targets.
- Business Continuity and Crisis Management: Update SOPs for business continuity plans and train external staff on the agreed procedures. Execute the procedures smoothly in coordination with external staff when ordered.
- IT System Management: Manage day-to-day work to ensure high serviceability state of CAMB's e-service and electronic medical records system. Drive efforts to ensure that the support team of vendor conduct analysis, troubleshooting, and expeditious resolution of issues.
- Projects and Programmes: Undertake staff support, data management, and operational implementation tasks relating to CAMB's projects and programmes (e.g., mental health, fatigue risk management, human factors, training courses, rule development, research, etc). Provide support for secretariat function for the Tripartite Mental Health Working Committee, work with AD(MO) to ensure successful delivery of projects and programmes.
- Other Staff Functions: Support and assist AD(MO) in his/her work in partnership engagement and corporate responsibilities as tasked.
- Strong sense of purpose and inner drive to achieve personal work targets and contribute to shared mission and goals.
- Good communication and staff writing skills.
- Experience with operations management and IT system implementation.
- Previous experience or having strong interest in regulatory oversight types of work, including policy development work.
- Basic data and/or statistical analysis competency with an interest to deepen such skills.
- Any medical-related work experience or qualification (nursing, psychology, social studies, etc) would be advantageous but not essential.
Successful candidates will be offered a 3-year contract in the first instance and may be considered for placement on a permanent tenure or subsequent contract renewal.
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