Luxury Service Ambassador

6 days ago


Singapore THE FULLERTON HOTEL Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Service Ambassador to join our team at THE FULLERTON HOTEL. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

About the Role

This is a challenging and rewarding role that requires excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will be the first point of contact for our guests and will be responsible for ensuring they have a smooth and hassle-free experience from arrival to departure.

Key Responsibilities

* Greet and bid farewell to every guest, ensuring a warm and personalized welcome
* Assist traffic on the front driveway, ensuring smooth traffic flow and keeping the area clear of congestion
* Provide doorman services to guests, responding promptly and efficiently to their needs and requests
* Offer information and guidance to guests, including directions, recommendations, and advice on local attractions and activities
* Assist guests with their luggage and other items, ensuring their comfort and convenience at all times
* Maintain a high level of knowledge about local events, attractions, and services, enabling you to provide expert advice and recommendations to our guests
* Work closely with the valet team to ensure seamless service and efficient operation of the front entrance

Requirements

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. You should also be knowledgeable about local attractions, events, and services, and be able to provide expert advice and recommendations to our guests.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 - $60,000 per annum, depending on experience. You will also receive comprehensive benefits, including medical insurance, paid annual leave, and opportunities for professional development and career advancement.

Location

This role is based at THE FULLERTON HOTEL, located in [insert location].

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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