
Expert Semi-Conductor Equipment Technician
2 days ago
Job Overview:
- As a key member of our technical support team, you will be responsible for providing expert assistance to customers and internal stakeholders related to semi-conductor equipment.
Key Responsibilities:
- Investigate and resolve complex technical issues with fleet performance, system installations, improvement programs, and upgrades.
- Act as a liaison between customers and the organization, offering technical guidance and documentation to field engineers, technicians, and product support specialists.
- Support Alpha Site deployments, operations, calibration, service, and testing of new hardware, processes, or software designs.
- Provide Beta Site support for installation, operation, calibration, service, and testing of new hardware, software, or processes on customer tools.
- Initiate and review Engineering Change Orders (ECOs) to ensure data supports fixes and follow up with communication to the field.
- Contribute to the development of documentation, such as Customer Engineered Notes (CENs) and Best Known Methods (BKMs).
Requirements:
- Possess relevant engineering education qualification in Mechanical, Electrical, Mechatronics, or related fields.
- Hold prior experience in semi-conductor equipment, front end, or back end.
- Able to diagnose and resolve complex technical issues, understand regional challenges, and communicate effectively with customers and internal teams.
- Demonstrate excellent communication and teamwork skills, with a willingness to travel onsite for troubleshooting and upgrades.
Work Environment:
- Join a collaborative team at the forefront of technology, trends, and practices.
- Global operations provide opportunities for professional mobility and career development.
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