Cloud Security Technical Specialist

1 month ago


Singapore Thales Full time

Thales is a global leader in the aerospace, transportation, defence, security and space markets. In Singapore, the company has been present since 1973 and has grown significantly over the years, employing over 2,100 people across various business areas. As a Cloud Security Engineer at Thales, you will be responsible for responding to security incidents, providing operational guidance, and troubleshooting within the Imperva Cloud Application Security platform.

Key Responsibilities:

  • Expertise in all aspects of the Imperva Cloud Application Security platform
  • Provide comprehensive services to customers, including proactive monitoring, configuration, and integration assistance
  • Act as a trusted advisor, providing high-quality troubleshooting, investigation, and consultation when requested by customers
  • Collaborate with internal Imperva support, research, development, and product functions to deliver actionable intelligence for future product enhancements
  • Take ownership of problems, coordinating with other team members and driving towards resolution

Requirements:

  • Experience in tech support, networking, or IT security
  • Domain knowledge of WAN, web applications, and associated protocols (HTTP/S, SSL, DNS, TCP/IP)
  • Analytical and problem-solving mindset with a drive to research and learn in pursuit of solutions
  • Developed soft-skills capable of supporting customers and comfortable with presenting and leading calls
  • Familiarity with common web technology concepts such as HTML, JavaScript, JSON, and REST APIs
  • Familiarity with common web application security concepts such as the OWASP Top 10


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