Product Support Specialist
2 days ago
At Intapp, we are seeking a skilled Product Support Specialist to join our team.
This role is a key position in our Product Support team, where you will play a crucial part in delivering exceptional client experiences.
The Product Support Specialist responsibilities include:
- Investigating and resolving technical issues with our cloud-based SaaS platform
- Triage and resolving Tier II tickets that flow into the help desk queue
- Providing accurate and timely resolutions while maintaining client satisfaction
You will be working closely with the Product and Technology teams to determine and communicate resolutions to clients.
Additionally, you will be responsible for sharing knowledge acquired through formal and informal training sessions with internal staff on the Support and Client Success teams.
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Product Specialist Associate
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Product Launch Specialist
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Credit Product Specialist Associate
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Product Marketing Specialist
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Product Support Specialist
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Product support specialist
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Product support specialist
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Singapore IntApp Full timeIntapp is looking for a Product Support Specialist to join our Product Support team. This position is a client facing role in which you will diagnose and troubleshoot usage and technical issues with our cloud-based Saa S platform. The Product Support Specialist responsibilities include investigating, triaging, and resolving tickets that flow into the help...
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Video Production Specialist
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Technical Support Specialist
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Product Launch Specialist
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Product support specialist
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IT Support Specialist
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Sales and Customer Support Specialist
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Product support specialist
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Singapore Volkswagen Group Singapore Full timeA Product Support Specialist is responsible for providing technical advisory and repair support to workshops and the dealer network, as well as monitoring and resolving technical queries and issues. Additionally, the role involves training technicians using accumulated data and knowledge from system analysis, and sharing and distributing technical...
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Healthcare Support Specialist
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Singapore This is an IT support group Full timeCompany Overview:This is an IT support group. However, we have a vacancy for a Healthcare Support Specialist who will work in a healthcare setting.We are committed to providing high-quality care and services to our clients. Our team is dedicated to making a positive impact on the lives of those we serve.
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Production Support Specialist
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Business Support Specialist
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Singapore This Is An IT Support Group Full timeThis Business Support Specialist role is an exciting opportunity for someone who is passionate about providing administrative support to ensure the smooth operation of our corporate services functions. The successful candidate will be responsible for handling telephone calls, sorting and distributing incoming mail, and maintaining office equipment.Key...
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Business Development Specialist
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Product Solutions Specialist
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Trade Loans Product Specialist
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Singapore This Is An IT Support Group Full timeJob DescriptionThis Is An IT Support Group is seeking a highly motivated and experienced Trade Loans Product Specialist to champion the commercialization of traditional and structured loan solutions across Asia. In addition, the role supports execution of the Trade Working Capital Loan strategy across Asia.The ideal candidate should have a strong...