Sales Experience Professional

3 days ago


Singapore beBeeCustomerService Full time
Customer Service Coordinator Job Description

This role focuses on coordinating the entire customer experience. The ideal candidate will be responsible for ensuring all sales orders are accurately processed and distributed to relevant departments.

  • Key Responsibilities:
  1. Process and manage customer inquiries, providing timely responses to maintain a positive customer relationship.
  2. Coordinate with cross-functional teams (production, purchasing, shipping) to ensure seamless order fulfillment.
  3. Ensure accurate processing of sales orders, maintaining up-to-date records, and facilitating amendments when necessary.
  4. Compile and generate reports as needed to monitor sales performance.
  5. Prepare cost statements and support weekly shop operations.


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