
Master Pastry Artisan
6 days ago
Overview
Pastries LeaderThe Pastry Leader will spearhead the development and implementation of pastry programs across all markets, ensuring alignment with the brand vision.
Key Responsibilities:- Develop and execute a comprehensive pastry strategy to drive business growth.
- Stay abreast of global patisserie trends, leveraging insights to inform product innovation and team development.
- Collaborate closely with cross-functional teams to align pastry output with brand campaigns and seasonal initiatives.
- Oversee daily execution of pastry production at the Central Kitchen.
- Standardize recipes, processes, and presentation guidelines to ensure quality and consistency.
- Work with Supply Chain & Logistics to manage ingredient selection, procurement, and inventory planning.
- Lead the creation of core, seasonal, and limited-time-only pastry items that embody the brand's philosophy.
- Conduct R&D trials, taste panels, and pilot rollouts for new creations.
- Continuously refine and optimize existing products based on performance data and customer feedback.
- Partner with Marketing to develop compelling narratives for pastry launches.
- Work with Finance to model cost implications of new products and manage gross profit targets.
- Collaborate with Operations to ensure new products are executable at scale, with minimal disruption.
- Lead and mentor the Central Kitchen Pastry Team, providing guidance to outlet FOH and BOH teams.
- Foster a culture of pride, craftsmanship, and curiosity within the pastry function.
- Develop training modules to elevate skills, building strengths and capabilities within the team.
- Conduct regular quality audits and pastry-focused reviews across outlets.
- Ensure all pastry products meet food safety regulations and brand standards.
- Maintain strict hygiene standards across all production environments.
- New Product Performance (%): Sales performance of new pastry items relative to target, within 3 months of launch.
- Food Cost of Sales (COS %): Pastry COS relative to budget and forecast.
- Customer Satisfaction Score (CSAT %): CSAT for Pastry items, tracked monthly.
- eNPS (Employee Net Promoter Score #): Engagement and satisfaction levels of Pastry Team members.
- Diploma or Degree in Pastry Arts, Baking, or Culinary Arts.
- Minimum 6–8 years of pastry experience, with at least 3 years in a leadership or executive pastry chef role.
- Mastery of classic and modern French pastry techniques, with a portfolio to match.
- Strong understanding of ingredient sourcing, production scaling, and food cost management.
- Demonstrated experience in product innovation and high-volume execution.
- Excellent leadership, coaching, and communication skills.
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