Training Operations Coordinator

4 weeks ago

Singapur, Singapore PSA International Full time

As a vital member of PSA International, you will engage with a diverse and global team dedicated to innovating cargo solutions that enhance agile, resilient, and sustainable supply chains. Experience firsthand the transformation of supply chains from Singapore and through PSA's extensive network of ports, logistics, and supply chain solutions.

Maximize Your Potential: We prioritize and provide exciting rotations, learning, and development opportunities that will fuel your career aspirations and enrich your business exposure across our global network. Inclusive and Equal Opportunity: We foster a sustainable work culture where all employees feel welcomed, valued, respected, and free to express their ideas and beliefs. We believe that diverse perspectives and approaches strengthen our team. Attractive Compensation & Benefits: We are dedicated to recognizing and rewarding your contributions to the organization. Our benefits packages are designed to enhance your quality of life by offering support for medical, dental, recreation, and more.

Key Responsibilities

Training Administration and Operations

Assist in managing training administration, including enrollment, organizing training sessions, attendance tracking, compiling evaluation feedback, and updating training results and records, processing funding and certificates, and maintaining proper documentation and filing. Ensure seamless training operations and address any exceptions. Coordinate with relevant agencies and institutions regarding their training requirements, including the submission of training records, results, certificates, and funding applications. Oversee and ensure accurate billing for courses. Monitor and track the collection of various receivables, including bills and funding. Process and update records of registration, enrollment, attendance, results, and other submissions through the relevant training system and SkillsFuture Singapore (SSG) Training Partner's Gateway System. Collaborate with SSG and relevant institutions on course enrollment, registration, and submission of necessary documentation for managing certified courses and training funding. Compile and prepare reports to update on training activities, including training levels, costs, evaluations, and exceptions. Maintain and manage course administration information and documentation for retrieval, auditing, reporting, and analysis. Prepare logistical arrangements, including setting up classrooms, preparing and uploading course materials, and preparing attendance forms.

Trainer and Assessor

Conduct training and assessments (including theoretical, practical, and on-the-job components) for in-house, certified, and other operational training courses. Assist in implementing new training initiatives, including new technologies and training aids, and enhancing training design, methodologies, and processes. Perform quality checks and ensure timely submission of relevant training documents and other requirements.

Support for New Training Initiatives

Assist and provide support in reviewing, designing, developing, and implementing new and existing training programs and initiatives to meet business needs. Stay updated on developments, including work procedures and safety practices that may impact training, and update relevant materials to ensure they are current, relevant, and effective. Assist in formulating exam questions in accordance with test plans and skill standards. Perform any additional tasks and duties as assigned.

Requirements/Skills:

Possess at least a Diploma (preferably in operations, sea transport, or a related discipline). Have a minimum of 3 years of experience with strong operational knowledge. Demonstrate a strong passion for training. Exhibit excellent planning and organizational skills. Possess strong communication, interpersonal, and facilitation skills. Be resourceful and capable of working independently or in teams. Be a self-motivated individual with a strong drive for results. Enjoy working in a fast-paced and dynamic environment. Be open to exploring and learning new software/technologies to meet work requirements. Proficient in Microsoft Office applications, particularly Microsoft Excel.

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