
Customer Service Associate
1 week ago
Customer Service Associate
A dynamic and detail-oriented professional is sought after to join our team as a Customer Service Associate. This role involves providing exceptional support to clients through various communication channels, ensuring seamless interactions and resolving queries in a timely manner.
Duties and Responsibilities:
The successful candidate will be responsible for handling customer inquiries, addressing concerns, and providing solutions that meet their needs. Additionally, they will assist in maintaining accurate records, collaborating with colleagues to achieve common goals, and contributing to the overall success of the team.
Requirements:
To excel in this role, applicants must possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. A minimum of 1 year's experience in a customer-facing position is essential, along with proficiency in English and Mandarin. The ideal candidate will also have a passion for delivering outstanding customer service, addressing healthcare concerns, and working collaboratively within a team setting.
Benefits:
As a valued member of our team, the selected candidate can look forward to a range of benefits, including annual leave, employee discounts, career progression opportunities, and comprehensive training and mentorship programs.
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