Housekeeping Operations Manager
19 hours ago
We are seeking a skilled Housekeeping Operations Manager to join our team at the Concorde Hotel Singapore.
About the Role:
- Support the Housekeeping Department in maintaining exceptional guest experiences and ensuring alignment with hotel standards.
- Assist in daily tasks such as preparation of work assignments, scheduling, staffing, and payroll to optimize efficiency.
- Conduct thorough inspections of public areas, guest rooms, and back-of-house facilities to ensure adherence to hotel standards.
- Respond promptly to guests' special requests, needs, and concerns to deliver outstanding service and satisfaction.
- Collaborate with colleagues to develop and implement annual performance management plans and employee reviews.
Requirements:
- Minimum 3 years of experience in hotel housekeeping environment
- Strong organizational, managerial, and communication skills
- Experience with hotel PM systems and Opera Cloud is desirable
Compensation Package:
We offer a competitive salary range of SGD $60,000 - SGD $80,000 per annum, commensurate with experience, plus additional benefits.
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