Event Management Specialist
21 hours ago
Job Summary:
We are seeking an Event Management Specialist to join our team at Elitez & Associates Pte. Ltd. As an Event Management Specialist, you will be responsible for overseeing the planning and execution of banquets and catering operations for events. Your primary responsibility will be to collaborate with the sales manager to ensure seamless event coordination, including banquet setup, audio-visual requirements, and food and beverage services.
Key Responsibilities:
- Collaborate with the sales manager to plan and oversee banquet and catering operations for events
- Ensure that the banquet setup aligns with event specifications, including seating arrangements, audio-visual requirements, and food and beverage services
- Coordinate with kitchen and service teams to guarantee timely food preparation and delivery
- Supervise banquet staff during events to provide outstanding service and uphold company standards
- Assist in scheduling and overseeing banquet staff, including waitstaff, captains, and bartenders
- Provide training and support to new team members, ensuring all staff are adequately prepared for events
- Monitor staff performance and promptly address any service-related issues that arise during events
- Serve as the main point of contact between clients and the banquet team to ensure all event details are executed to client satisfaction
- Respond to client requests, concerns, and feedback during events to facilitate a seamless experience
- Conduct post-event follow-ups to gather client feedback and ensure their satisfaction
Requirements:
- Diploma/Degree in Hospitality, Hotel Management, or a related field
- Minimum 3-5 years of experience in banquet or events management
- Prior experience within the MICE or hospitality industry would be an advantage
- Knowledge of banquet setup procedures, food and beverage service, and event coordination
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