Luxury Service Ambassador

7 days ago


Singapore THE SINGAPORE RESORT & SPA Full time
Job Overview

This is an exceptional opportunity to join The Singapore Resort & Spa, a leading luxury hospitality brand, as a Concierge. We are seeking a highly skilled and dedicated individual to provide world-class service to our discerning guests.

Key Responsibilities
  • Act as the ambassador of Sofitel Singapore Sentosa Resort & Spa, delivering exceptional customer service and creating memorable experiences for our guests.
  • Perform a range of tasks, including luggage storage, mail distribution, and errand runs, with attention to detail and a commitment to excellence.
  • Ensure that all hotel services, promotions, and amenities are up-to-date and communicated effectively to our guests.
  • Promote Le Club, Advantage Plus, and in-house promotions to enhance guest engagement and loyalty.
Requirements and Qualifications
  • A minimum of 2 years of experience in a related field, preferably in a five-star environment.
  • Calm, efficient, and polite communication skills, with excellent interpersonal and organisational abilities.
  • Passion for delivering exceptional levels of guest service, with a commitment to exceeding customer expectations.
  • Ability to work under pressure, adapt to change, and maintain confidentiality.
Salary and Benefits

We offer a competitive salary of SGD $4,500 per month, plus benefits, including health insurance, paid time off, and opportunities for career growth and development.

What We Offer

As a Luxury Service Ambassador at The Singapore Resort & Spa, you will have the opportunity to work in a dynamic and luxurious environment, develop your skills and expertise, and make a real difference in the lives of our guests.



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