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Job Operations Manager

2 weeks ago


Singapore BVOX Full time
Job Summary:
The Operational Specialist will play a critical role in driving user engagement and retention at BVOX. This individual will be responsible for analyzing user behavior, identifying areas for improvement, and developing strategies to enhance the overall user experience.

Responsibilities:
• Analyze user behavior and identify trends to inform operational decisions.
• Develop and implement strategies to improve user engagement and retention.
• Collaborate with cross-functional teams to optimize channel strategies and improve exposure and conversion effects.
• Use data tools to track and analyze the effects of operational activities, user behavior, and market conditions, providing strategic suggestions and optimizing operational plans.
• Monitor daily operational data, including user activity, conversion rate, retention rate, event participation rate, etc., and judge the effectiveness of strategies through data analysis.

Requirements:
• 2+ years of experience in Internet operations or related fields, with a focus on user experience and engagement.
• Proficient in using data analysis tools (such as Excel, SQL, etc.).
• Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.