
Experienced Client Experience Professional
7 days ago
At Tailored Jewel, we're passionate about creating a personalized experience for every client. We are seeking a warm and detail-oriented professional to join our Singapore team in a Client Experience & Operations role.
Key Responsibilities:- Welcome clients during consultations and guide them through design and customization options.
- Assist customers in selecting diamonds, metals, and styles that fit their needs and budget.
- Handle order processing, perform quality control checks, and prepare items for delivery.
- Support operational tasks, including coordinating sales campaigns, events, and follow-up communications.
- Manage appointment scheduling, showroom preparation, and customer inquiries.
- A customer-first mindset with excellent communication skills.
- Organizational skills and attention to detail.
- Tech-comfortable with basic computer skills.
- Prior retail, hospitality, or customer service experience is an advantage but not required.
- Work in a comfortable private office setting in Tanjong Pagar.
- Learn the art of fine jewelry and diamond customization from industry professionals.
- Flexible working arrangements (full-time or part-time).
- Competitive base salary plus attractive commission on sales.
Salary Range: SGD $2,200 - $2,800 per month (depending on experience) plus sales commission.
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