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Campus Operations Manager

3 weeks ago

Singapore GAIAX INTERNATIONAL PTE. LTD. Full time
Job Description:

Campus Overview
GAIAX INTERNATIONAL PTE. LTD. is a leading provider of educational services, committed to delivering high-quality programmes that cater to the needs of students from diverse backgrounds.

Job Summary:
We are seeking an experienced Campus Manager to oversee the day-to-day operations of our campus, ensuring smooth running of our educational programmes. The ideal candidate will have excellent communication and interpersonal skills, with a proven track record in sales, marketing, or education.

Main Responsibilities:
- Manage day-to-day operations and ensure smooth running of Tree Art campus.
- Proactively engage customers and build good rapport through understanding of students' progress development.
- Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.
- Support management in planning and executing strategies to increase sales.
- Plan, organise and communicate to customers on the various programme and campus events.
- Serve as customer's main point of contact and manage communication platforms.
- Responsible for customer enquiries, student enrolment and post-sales services.
- Coordinate class schedule and arrange for replacement teachers when necessary.
- Monitor student attendance and follow up to arrange for makeup lesson.
- Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
- Share expertise and provide guidance to direct report.
- Motivate and work as a team in the achievement of service excellence and centre targets.

Requirements:
- Minimum Diploma in Business, Marketing, or a related field.
- Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. Fresh graduates with a strong sales acumen are welcome to apply.
- At least 1 year of relevant experience in sales, hospitality, marketing, or education.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Excellent communication and interpersonal skills.
- Meticulous, organized, and able to multitask.
- Prior experience working with children is an added advantage.

Working Hours:
- Mon: off
- Tuesday - Friday: 1.30pm - 7.30pm
- Saturday and Sunday: 9.00am - 7.30pm