Chief Hotel Operations Manager

3 weeks ago


Singapore Shangri-La Full time

We are seeking a highly skilled and experienced Chief Hotel Operations Manager to join our team at Shangri-La.

About Us

Shangri-La is a renowned hospitality company with a commitment to excellence and customer satisfaction.

Job Summary

This role involves overseeing the overall operations of our hotels, ensuring smooth day-to-day functioning, and driving business growth.

Key Responsibilities
  • Manage hotel operations, including front office, housekeeping, food and beverage, and engineering departments.
  • Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
  • Collaborate with other departments to ensure seamless coordination and communication.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
  • Maintain high standards of quality, safety, and security.
Requirements
  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum 5 years of experience in hotel operations, preferably in a leadership role.
  • Advanced knowledge of building management and engineering systems, including life safety and energy management.
  • Strong leadership and problem-solving skills.
  • Flexible and adaptable to changing situations.
Benefits

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, plus benefits package including health insurance, retirement plan, and paid time off.

What We Offer

Join our dynamic team and enjoy opportunities for professional growth and development. If you're passionate about delivering exceptional guest experiences and leading a high-performing team, we'd love to hear from you.



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