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Automotive Service Specialist
2 weeks ago
Job Title: Automotive Service Specialist
About the RoleWe are seeking a highly motivated and organized individual to join our team as an Automotive Service Specialist. As a key member of our service department, you will be responsible for providing exceptional customer service, coordinating vehicle servicing, and ensuring seamless communication with clients.
Key Responsibilities- Parts & Service Coordination: Verify warranty coverage, issue purchase orders, liaise with suppliers, track servicing jobs, and ensure timely vehicle servicing.
- Customer Service: Handle walk-in and phone enquiries, explain service and lease terms, respond to customer requests, and manage complaints professionally.
- Sales & Client Relations: Provide quotations, maintain client relationships, negotiate deals, and support long-term leasing opportunities.
- Administrative Support: Manage documentation, issue invoices, prepare agreements, and coordinate with admin staff for payments and records.
- Vehicle Handling: Oversee vehicle inspections, photo-taking, and workshop logistics.
- Ad-hoc Tasks: Support miscellaneous operational duties as assigned.
To succeed in this role, you will need to possess excellent communication skills, be able to multitask, and have a strong interest in the automotive industry.
The ideal candidate will also have experience working in a fast-paced environment, be proactive, and demonstrate a commitment to delivering high-quality results.
What We OfferWe provide a dynamic work environment that encourages growth, innovation, and teamwork. Our comprehensive training programs will equip you with the necessary skills to excel in your role and beyond.
In addition, we offer competitive compensation and benefits packages, including a range of career development opportunities.
