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Healthcare Support Specialist

2 months ago

Singapore UEMS SOLUTIONS PTE. LTD. Full time
Job Summary

UEMS SOLUTIONS PTE. LTD. is seeking a skilled Healthcare Support Specialist to join our team. As a Healthcare Support Specialist, you will play a vital role in providing exceptional patient care and support in a fast-paced healthcare environment.

Key Responsibilities
  • Orientate patients to assigned beds and facilities, ensuring a smooth transition and minimizing stress.
  • Respond to patient calls and relay requests to the relevant department, demonstrating excellent communication skills.
  • Attend to patients' basic needs, including toileting, bathing, and serving meals and drinks, promoting a comfortable and dignified experience.
  • Conduct regular bedpan and urinal rounds, changing diapers as needed, and maintaining a clean and hygienic environment.
  • Assist patients with walking to the toilet and provide support during bathroom visits, prioritizing patient safety and well-being.
  • Monitor restless patients and take necessary steps to ensure their safety and comfort, providing reassurance and support when needed.
  • Chaperone female patients as required, upholding confidentiality and respect for patient dignity.
  • Clean spillages, discharges, and vomit bowls, urinals, and other areas as needed, maintaining a clean and tidy environment.
  • Ensure the tidiness and cleanliness of beds, lockers, and non-patient rooms, including the storage room, promoting a safe and healthy environment.
  • Assist with inventory management of linen and department items, such as flasks, pillows, and bedpans, ensuring accurate tracking and ordering.
  • Perform other relevant duties as assigned by the Superior, demonstrating flexibility and a commitment to excellence.
Requirements
  • Housekeeping skills, including cleaning and maintaining a clean environment.
  • Inventory management skills, including tracking and ordering supplies.
  • Healthcare knowledge and experience, including patient care and support.
  • Property maintenance skills, including cleaning and maintaining equipment and facilities.
  • Furniture arrangement and maintenance skills, including setting up and cleaning patient rooms.
  • Unloading and loading supplies, including linen and department items.
  • Vital signs monitoring and recording skills, including temperature, pulse, and blood pressure.
  • Cashiering and financial management skills, including handling patient payments and accounts.
  • Nursing care skills, including wound care and medication administration.
  • Customer service skills, including communication and conflict resolution.
  • Safety training and protocols, including emergency procedures and first aid.
  • Hospitality and patient care skills, including providing a comfortable and dignified experience.
  • Home care and patient support skills, including assisting with daily living activities.