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Computer Systems Technician
3 weeks ago
Job Title: Desktop Support Specialist
We are seeking an experienced and skilled professional to join our organization in the role of Desktop Support Specialist. This individual will be responsible for providing technical support, troubleshooting hardware and software issues, configuring and deploying new equipment and software, developing and implementing technical solutions, and collaborating with other teams to resolve complex technical issues.
- Key Responsibilities:
- Provide technical support for desktop computers, laptops, and mobile devices;
- Troubleshoot hardware and software issues, including viruses and malware;
- Configure and deploy new equipment and software;
- Develop and implement technical solutions to improve efficiency and productivity;
- Collaborate with other teams to resolve complex technical issues.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or related field;
- At least 3 years of experience in desktop support;
- Strong knowledge of operating systems, including Windows and macOS;
- Proficiency in troubleshooting and resolving technical issues;
- Excellent communication and interpersonal skills;
- Ability to work effectively in a team environment.
Benefits:
- Competitive salary and benefits package;
- Ongoing training and development opportunities;
- Collaborative and dynamic work environment;
- Opportunities for career advancement.
Other Requirements:
- Ability to work varied shifts, including evenings and weekends;
- Willingness to travel occasionally for training or meetings.