Hospitality Operations Manager

4 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our hospitality team, you will be responsible for ensuring that all hospitality policies are implemented and that our residents receive exceptional service.

Key Responsibilities
  • Develop and implement hospitality policies and procedures to ensure exceptional resident experience
  • Build and maintain strong relationships with residents, family members, and internal stakeholders
  • Ensure that all household amenities are equipped and maintained to the highest standards
  • Support the operation team in promoting relevant services to residents and maintaining key relationships
  • Conduct essential hospitality training for care staff and evaluate their service delivery
  • Prepare reports for the Head of Hospitality and ensure all records are kept properly and consistently
Requirements
  • Minimum Bachelor's degree in any discipline
  • Prior working experience in the hospitality industry is advantageous
  • Excellent interpersonal and communication skills

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your most recent and updated resume to us. We look forward to hearing from you.



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