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Cloud Delivery Expert
3 weeks ago
As a seasoned cloud expert, you will oversee the delivery of reliable and efficient cloud services to ensure client satisfaction.
About This RoleThis is an excellent opportunity to work with a highly experienced team and take your cloud expertise to the next level.
Main Responsibilities- Manage daily cloud service delivery, ensuring SLAs, efficiency, and client satisfaction.
- Oversee incidents, changes, and problems while driving operational stability and improvements.
- Monitor cloud performance using tools to identify, resolve, and prevent recurring issues.
- Build strong relationships with clients, provide insights, and align services with business needs.
- Ensure compliance, governance, and secure cloud operations with detailed reporting and documentation.
- Bachelor's degree in IT or relevant technical field.
- 5+ years' service delivery experience, including 3 years in cloud operations.
- Strong knowledge of AWS, Azure, or GCP, including monitoring and incident management.
- Familiarity with DevOps, automation tools, and cloud cost optimization practices.
- Excellent communication, leadership, and client engagement skills to manage cross-functional teams.
The ideal candidate must possess strong cloud expertise, relationship-building skills, and proven leadership in service delivery.