Digital Marketing and Client Services Specialist

5 days ago


Singapore PENGUINS CO-SPACES PTE. LTD. Full time

We are seeking a highly skilled Digital Marketing and Client Services Specialist to join our team at PENGUINS CO-SPACES PTE. LTD.

About the Role

This is a unique opportunity to work in a dynamic environment where you will be responsible for developing and executing digital marketing campaigns across various social media platforms and websites. You will also provide exceptional client services, ensuring that our clients receive top-notch support and satisfaction.

Key Responsibilities
  • Develop and execute comprehensive digital marketing strategies across multiple channels, including social media, email marketing, and website optimization.
  • Plan, create, and curate engaging content (images, videos, headlines, etc.) for social media posts, ensuring consistency with our brand voice and aesthetic.
  • Analyze campaign performance metrics, providing actionable insights to optimize future marketing efforts.
  • Manage and maintain social media presence, responding to inquiries and feedback in a timely and professional manner.
  • Collaborate with cross-functional teams to develop and implement SEO and SEM strategies, driving organic traffic and conversions.
  • Conduct market research, staying up-to-date on the latest trends and best practices in digital marketing.
Client Services Responsibilities
  • Provide exceptional front-desk support, answering calls, emails, and in-person queries in a friendly and professional manner.
  • Offer back-end support, handling tasks such as mail management, pantry inventory ordering, and liaising with the finance team.
  • Manage common resources, including meeting room bookings and other administrative tasks.
Requirements
  • Diploma or degree in Marketing or Communications.
  • Minimum 2 years of experience in digital marketing, preferably with a focus on SEM/SEO and paid search.
  • Proficiency in AI apps, e-marketing software, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and video/image editing tools.
  • Bilingual in English and Chinese.
What We Offer

A competitive salary of SGD 55,000 - SGD 65,000 per annum, commensurate with experience, plus additional benefits and bonuses.



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