ServiceNow Developer

3 weeks ago


Singapur, Singapore Singtel Full time
About the Role

We are seeking a skilled ServiceNow Developer to join our team at NCS, a leading technology services firm in the Asia Pacific region. As a ServiceNow Developer, you will play a critical role in administering and managing our IT Service Management (ITSM) tool for customer projects.

Key Responsibilities
  • Administer and manage ServiceNow ITSM tool for customer projects
  • Understand operation business needs and translate into technical requirements
  • Manage and handle ServiceNow ITSM tool for customer projects
  • Apply ServiceNow software patches
  • Support post-implementation tasks, including troubleshooting, administration, patching, and upgrades
  • Work with stakeholders to recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM)
Requirements
  • At least 1 year of experience in the IT industry, with hands-on experience in ground-up implementations and supporting Red Hat Enterprise Linux (RHEL), Windows Server
  • At least 1 year of experience with ServiceNow/ITIL
  • Experience with scripting languages such as JavaScript, Python, etc.
About NCS

NCS is part of the Singtel Group, a leading technology services firm in the Asia Pacific region. We believe in building a talent-led delivery model to enable our best people to lead and support them with the right structure, processes, and tools to ensure that our clients receive top-quality services. We foster a collaborative work environment where people with different expertise and talent can come together to achieve extraordinary results.

We're committed to creating sustainable value for all our stakeholders and aspire to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social, and Governance (ESG) areas that aim to create the NCS impact for our clients, our people, and our future.



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