Sales and Customer Experience Professional
1 week ago
We are looking for a highly motivated Sales and Customer Experience Professional to join our team at Evo Commerce, a leading direct-to-consumer house of brands. As a Retail Sales Executive, you will play a crucial role in achieving sales and profitability targets for our stores.
Role SummaryThis is an exciting opportunity to work with a dynamic team that is passionate about retail and customer service. Your primary responsibility will be to support Store Managers in driving sales growth, improving customer satisfaction, and maintaining store standards.
About Evo CommerceEvo Commerce is a premium affordable supplements & personal care products company operating in 3 core markets. We have past experience working in big tech companies, including Grab, Google, Shopee, Zalora, Fave, Himalaya, Foodpanda, Carousell, etc. Our brand STRYV is one of the fastest growing beauty brands in SEA, loved by hundreds of thousands of consumers across the region.
We believe in the new world (Post-COVID), consumers buy directly from global brands through digital native storefronts, bypassing distributors, wholesalers, and retailers. However, we also see value in bringing our products to retail, justifying the best use case of this. As a Retail Sales Executive, you will be part of our expansion plans to expand our retail experience through SEA.
Key Responsibilities- To support Store Managers in achieving sales and profitability targets
- To carry out promotional activities to drive sales and improve customer engagement
- To ensure store housekeeping and merchandising standards are maintained
- To ensure proper inventory control of the stores
- To conduct merchandising training for new and existing employees
- To provide excellent face-to-face customer service to meet customers' needs
- To perform cashiering duties efficiently
- To comply with all operational standards and safety protocols
- To maintain a safe and clean store environment for team members and customers
- Well-versed in English
- Pleasant disposition and strong communication skills
- Customer service oriented with a passion for retail
- Able to commit to rotating shifts, weekends, and public holidays
Tell us what skills you have
Customer Service Oriented
Visual Merchandising
Interpersonal Skills
Retail Sales
Merchandising
Inventory Control
Multilingual
Cashiering
Customer Service
Personal Care
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