Beauty Team Leader

4 days ago

Singapore beBeeLeadership Full time $80,000 - $100,000
Job Title: Beauty Team Leader

This is a leadership role in a dynamic beauty and wellness environment. As a team leader, you will be responsible for overseeing the day-to-day operations of our branch. This includes managing sales-related and telemarketing activities, meeting branch sales quota, providing professional skin/body analysis and consultation to customers, identifying customer needs and recommending suitable products and treatments, performing facial, body hair removal and/or slimming treatments for customers, working closely with the Sales and Marketing Department on the execution of sales and promotion activities, assisting in Management and Customer Service Relations process, handling customer feedback and service recovery, managing staff performance and discipline, and working with operations to develop new treatments, protocols, packages to maximize profits.

Responsibilities
  • Oversee day-to-day branch operations.
  • Responsible for all sales-related and telemarketing activities.
  • Meet branch sales quota.
  • Provide professional skin/body analysis and consultation.
  • Identify customer's needs and recommend suitable products and treatments.
  • Perform facial, body hair removal and/or slimming treatments for customers.
  • Work closely with the Sales and Marketing Department on the execution of sales and promotion activities.
  • Assist in Management and Customer Service Relations process.
  • Handle customers feedback and service recovery.
  • Manage staff performance and discipline.
  • Working with operations to develop new treatments, protocols, packages to maximize profits.

Requirements
  • At least 2 - 3 years of relevant experience, in supervisory/managerial level.
  • Able to lead and manage a team.
  • Candidate who has a beauty/spa certified certificate will be an advantage.
  • Required Skill(s): Face, Body, Slimming & Wellness consultation, Sales & Operations of Branch, Customer Service, Relationship building with customers.
  • Good communications and interpersonal skills and service-oriented.
  • Positive working attitude and cheerful personality.
  • Friendly and caring towards customers and team.
  • Able to work well together with others.

Benefits
  • Comprehensive in-house and external training provided.
  • Competitive remuneration package.
  • Staff benefits.
  • Located near MRT stations.

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