Computer Systems Technician

3 days ago

Singapore beBeeOperator Full time $90,000 - $120,000

Job Overview

We are seeking a highly skilled Computer Operator to join our team.

The successful candidate will be responsible for running day-to-day computer operations, performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, and maintaining Production and Development environments.

Key Responsibilities:

  • Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance with Standard Operating Procedures
  • Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance with Standard Operating Procedures
  • Perform reports printing and distribution
  • Manage IT-related incidents and problems reported via phone call or email from staff
  • Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitored
  • Perform job submission, backup, recovery and restart in accordance with SOP or approved ad-hoc requests
  • Perform first-level system and batch problem determination and resolution only, and escalate to second and third levels in accordance with Standard Operating Procedures
  • Assist Operations Manager to enhance the operations process and procedure

Requirements

  • Minimum Degree in IT or Computer Science from a recognized institution with at least 1 to 4 years of working experience in relevant work
  • Experience in operating for AS400, Mainframe, Open system (Unix and Windows) platform
  • Proficient in using MS Office Suite of products, Remedy incident ticketing system and TrueSight monitoring tools
  • Good communication and interpersonal skill
  • Proven ability to work independently and under pressure
  • Demonstrate leadership to manage daily workload

Seniority Level: Associate
Employment Type: Full-time
Job Function: Information Technology
Industries: Banking

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