Semiconductor Equipment Support Professional
1 week ago
This role involves providing technical support and troubleshooting for semiconductor equipment and applications. The successful candidate will be responsible for responding promptly to customer inquiries, resolving issues efficiently, and collaborating with partners to improve equipment performance and applications based on client needs.
Key Responsibilities:
- Provide technical support and troubleshooting for semiconductor equipment and applications.
- Respond promptly to customer inquiries and resolve issues efficiently.
- Collaborate with partners to improve equipment performance and applications based on client needs.
- Lead and manage projects related to the implementation of new equipment and applications.
- Serve as a liaison between clients and partners to ensure customer requirements are met.
- Generate regular reports on equipment performance, spare parts usage, and customer feedback for management review.
- Manage spare parts inventory to ensure adequate stock for smooth operations.
- Facilitate clear and effective communication with customers.
- Perform any other ad-hoc duties as assigned.
Requirements:
- Degree in Mechanical/Electrical Engineering or related field.
- 1-3 years of relevant experience in semiconductor tools and equipment.
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